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eAccess Support Center
FAQ - BlackBerry Support
You can either click on a question to take you directly to the answer or scroll through to read all of them.
| 1. | What support is available for BlackBerry? |
| 2. | What if my BlackBerry handheld is lost or stolen? |
| 3. | What are my monthly charges if I send 150, 300 or 600 messages? |
1. What support is available for BlackBerry?
A toll-free line is available to provide technical support 24 hours a day, 7 days a week. The toll-free number is 1-866-815-2701. You can also email support@eaccessinc.com or support@blackberry.net. Back to top
2. What if my BlackBerry handheld is lost or stolen?
If you suspect that your BlackBerry handheld has been stolen or lost contact the BlackBerry support line to have your unit de-activated on the network. Once your BlackBerry handheld has been de-activated, no one can use it to send or receive email. As a pre-cautionary measure you should use the password protection feature to prevent any unauthorized access to your handheld. Back to top
3. What are my monthly charges if I send 150, 300 or 600 messages?
BlackBerry is based on a flat-rate fee per month whether you send 200 or 600 messages! Back to top