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FAQ
Do you have a question about BlackBerry™? Please check out the Frequently Asked Questions:

BlackBerry Handheld:

bulletGeneral Information
bulletGeneral Troubleshooting
bulletReceiving and Reading Messages
bulletComposing and Sending Messages
bulletIdentifying Your Handheld
bulletCradle
BlackBerry Desktop Software:
bulletBlackBerry Desktop Manager- the main window from
which you launch the four desktop tools.
bulletApplication Loader tool- used for updating the
software on your BlackBerry handheld.
bulletBackup/Restore tool- used to save handheld files to
your PC.
bulletIntellisync tool- used to synchronize your desktop
PIM data with the handheld.
bulletRedirector Configuration tool* - used to customize
the way your email is directed to the handheld.
bulletBlackBerry Desktop Redirector* - the software that
forwards messages to your device; operates in a
separate window from the BlackBerry Desktop
Manager.
BlackBerry Enterprise Server:
bulletUsing the BlackBerry Enterprise Server administration account
bulletInstalling BlackBerry Enterprise Server
bulletUsing Microsoft Exchange 2000
bulletUsing BlackBerry Enterprise Server Management (MMC Snap-in)
bulletMigrating a BlackBerry Enterprise Server from Windows NT 4.0 to Windows 2000
bulletUsing BlackBerry Enterprise Server in a clustered environment
bulletUsing Lotus Domino
bulletError Messages - Winsock and MAPI related
bulletMiscellaneous FAQs
Wireless Data Networks
BlackBerry Paging
BlackBerry Accessories
BlackBerry Support
BlackBerry Billing Support

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