Savvy Businesses Know the Perfect Partnership for Wireless Business Needs Starts with eAccess

Bottom line: eAccess Solutions, Inc Saves its Small Business Clients Time and Money

We offer small businesses exceptional packages that make it easy for them to deploy and enjoy the enhanced productivity that wireless data devices like BlackBerry provide on a daily basis.

Palatine, Ill. (PRWEB) November 7, 2008 -- Small Businesses who want the same wireless business solutions that large enterprise corporations have enjoyed for years now have that perk thanks to a partnership with eAccess Solutions, Inc. With over 7 years of wireless data experience, eAccess recognized that information mobility is a crucial part of small business needs and as a result, developed Blackberry Small Business Solutions. This wireless business partnership not only saves clients time and money, it also offers them exceptional technical customer support.

"We think we have developed the perfect partnership for our small business clients," remarked eAccess Solutions, Inc. CEO David Bean. "We offer small businesses exceptional packages that make it easy for them to deploy and enjoy the enhanced productivity that wireless data devices like BlackBerry provide on a daily basis."

The core advantages that Blackberry Business Solutions provide for small businesses are simple. eAccess offers wireless device and airtime selection from all four US tier 1 carriers (AT&T, Sprint, T-Mobile, and Verizon), coverage evaluation of each carrier to assure a consistent wireless connection, and help in selecting BlackBerry devices that meets the company's deployment criteria. In addition, eAccess offers free engineering phone support to tie in the wireless devices to the company's mail platform (i.e. MS Exchange, MS Exchange Small Business Server) securely so email, calendar, tasks, memos and other data can be relayed and shared and free software with minimal costs for additional handheld licensing for up to 30 users.

But that is not all! eAccess also offers businesses free wireless technical support during the hours of 8 am to 5 pm to take care of any device or carrier issue including: changes on their wireless plans, international coverage/roaming, billing reporting/analysis, network outage/maintenance information, device warranty executions, billing resolution assistance and device "how to" issues. "This quality technical support saves employees many hours of hold time with their carrier and gets them to someone who knows the answer right away, therefore, crucial business productivity is not lost. We save our wireless business clients time and money," commented CEO Bean.

Those small businesses who have already partnered with eAccess are pleased to reap the benefits. Paul Austin, Director of Information Services with Much Shelist, has counted on eAccess for his wireless business needs for the past two years. "We began with the goal of one vendor for all wireless devices and carriers, and it's been a great relationship. We've found their service and support to be top-notch, and no 30-minute hold times to reach them. Our sales rep is awesome, very knowledgeable, responds quickly to all requests, and helps us make decisions when necessary. We couldn't be happier with the results, eAccess has taken great care of us, and helped make our Blackberry deployment a great success."

Once eAccess helps a business launch their Blackberry deployment, the company can also benefit from other comprehensive wireless services such as:

1.     Wireless / BlackBerry device accessory offering
2.     Over 70 ISV enterprise applications and over 6,000 stand alone applications
3.     Wireless device training and wireless training materials
4.     Help in taking wireless beyond email. eAccess can tie into existing back office systems like intranets, databases or CRM/ ERP packages allowing that data to become accessible by their wireless devices.

Booth Buckley with R.E. Lee International is just one of many satisfied eAccess customers, "I have been using eAccess Inc for several years to provide all our BlackBerry needs as cost-effectively as possible. From top line sales support to timely and knowledgeable technical support they have been instrumental in mobilizing our workforce, as well as offering us significant cost-savings over their competitors. I am always confident to recommend them."

eAccess Solutions, Inc. is a global provider of mobile data products, software and consulting services. Headquartered in Chicago, IL., eAccess has over 300,000 customers accounts worldwide and proudly serves over 65% of the US Fortune 100, major branches of the US Government, US Military, Educational Institutions, Small Businesses and individual consumers everywhere.

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Original Article: http://www.prweb.com/releases/2008/11/prweb1576614.htm